Parent Handbook

Precious Hands Academy's Parent Handbook

Thank you for choosing Precious Hands Academy, and our staff, as your daycare and Preschool family. We are so excited to be able to watch and help your little one learn and grow as they attend Precious Hands Academy.


The contents of this handbook will introduce you to the policies and procedures within our center. This information will assist you in becoming familiar with the day-to-day operations as well as the not so common circumstances that arise from time-to-time.


Open Door Policy

Precious Hands Academy has an open door policy. You can stop by, call or email us at any time to check in.


Drop off Times 

6:30am-9:30am*

*We try to have all children dropped off before 9:30am, so we can keep a good Preschool and Field trip schedule, and this help to prevent children from being interrupted while in the middle of learning or have to delay field trips, while we wait on a late child.


Pick Up 

Before 6:30pm*

*All children must be picked up no later than 6:30pm. There will be a $1.00 per minute late pick up charge after 6:30pm. Please call us by 6:00pm if there is a special circumstance for a late pick up.


Holiday Hours:

We are closed or will close earlier on some holidays. There are no tuition credits for these days. If a holiday falls on a weekend, we may be observing the federal holiday.

January – New Year’s Day Closed

May – Memorial Day Closed 

July – Independence Day Closed September – Labor Day Closed

November – Thanksgiving & Day after Closed

December – Christmas Eve we will close at 5pm & Christmas Day we will be closed.


Tuition:

Tuition is billed on a bi-weekly basis. Payment is due every other Monday and is paid 2 weeks in advance on the bi-weekly plan. Tuition must be paid prior to service and should be considered as payment to hold your child’s spot not for actual attendance in the Center. If the date for tuition falls on a holiday, payment is expected the following day. 


We reserve the right to dis-enroll a child based on the interaction of the Parents and/or child with other children and their teachers. If a child exhibits severe aggression, such as hitting, biting, choking, or threatening of others, we may determine that this is not the right environment and will ask you to remove your child immediately. We will refund all tuition on all remaining paid days.


Contract Termination: 

Minimum of two (2) weeks advanced, written notice is required when you wish to terminate services. There will be no refund for early release.


Emergency Closures:

In the event of a natural disaster or unsafe conditions due to severe weather (snow or ice) we may close our facility for the children, families, and staff safety. We do not make this decision lightly and will only do so if absolutely necessary. In the event we were to close for such an occasion there would be no billing credit.

Vacation:

After a child has been here for six months, families are eligible for 5 days of vacation per year. Your yearly vacation time does not accrue and must be used each year. You may not use your vacation credit as part of your two-week notice. We need one month advance notice for vacation days.

Fees:

  • ENROLLMENT FEE: There is a non-refundable enrollment fee of $50 for one child, $75 for two children, and $100 for three children or more to reserve a spot for your family. This fee is due with the enrollment form. This fee is non-refundable.
  • SUPPLY FEE: There is a yearly supply fee of $25.00 for each child to help with Classroom supplies. These fees should be paid at initial sign up and every August after first year.
  • LATE PICK-UP Fee: There will be a charge of $1.00 per minute every minute after 6:30pm. After one hour, we will try to get ahold of approved pick up family/Friends and if no one comes, we will contact the local authorities and have your child picked up.
  • LATE PAYMENT FEE: There will be a $15 late fee assessed to your account each day following the tuition due date. The late payment fee also applies for monthly account payments received after the due date. If payments and fees continue to not be paid, we reserve the right to dis-enroll your child.
  • RETURNED PAYMENTS: A charge of $25.00 will be assessed for any returned payment, whether check or ACH draw.

Authorized Pick-Up's: 

You will complete a form authorizing specific individuals that have permission to pick your child up from the center. The people listed on this form will be authorized to pick up your child. If you would like someone to pick-up your child that is not on the authorized list, you must give verbal permission to the office prior to pick-up. Anyone without prior authorization or not on the approved list will not be able to check a child out of the center. Until relationships are established, photo-identification will be required. Failure to provide identification will also deny anyone authorization to check-out a child. This includes parents.

Meals:

We provide nutritional meals for all ages. If you child is not present during the provided meal times, your child will have to wait for the next schedule meal time. We do not allow any outside food or drinks, unless approved by management. Meal times are as follows: Breakfast 8:15-9amAm Snack 10:45amLunches Vary……each room will have a designated meal time, please get with your child’s teacher and find out what time lunch will be.Pm Snack 4:00pm


Birthdays/Holidays

Birthdays and Holidays are special occasions and we do not mind celebrating with your child. Please communicate with your child’s teacher to help with planning and timing of thecelebration. If you bring a snack you must bring enough for your child’s entire class room. If you would like to invite children to a birthday party, please give those invites to the teachers only, and the teacher will make sure to invites are handed out.


Nap time:

Each classroom has a designated nap/quiet time. During these times, children are expected to lay quietly to not disturb other children who are sleeping.Sleeping Mats: For healthy and safety reasons, every child has a sleeping mat.Blankets: Each child has a blanket provided by Precious Hands Academy. We wash all bedding on a weekly basis and extra if needed. If you would like your child to have a personal blanket for nap time (nap time only), you can drop one off on Monday morning and pick it up on Friday evenings or they can stay at Center for the entire time and we can wash them for you. But they are not be taken home on a daily basis.

Supervision: There will be adult supervision at all times during nap time.

What to bring for your child:

Depending on the age of your child, you may be responsible for bringing your child specific items from home. Below is a list by age group/program to assist you in preparing.

Infants

• Diapers and wipes

• Bottles (no glass bottles)

 • Breast Milk/Formula and or baby food

• Extra set of clothes

• Any necessary medications (such rash ointment, teething tablets and fever/pain reliever)

Toddlers and up

• Diapers/Pull-ups and wipes if needed

• Extra set of clothing

• Any necessary medications (such rash ointment and fever/pain reliever)


Personal Property:

Blankets are to be used during nap time only. They are not to be given to the children to carry around throughout the day.

Personal Toys are not permitted at the center, so please do not allow your child to bring any. We will not be held accountable for any damage to any personal property.


Illnesses:

To help prevent contagious illnesses from spreading throughout the center, any child displaying symptoms of a contagious illness will not be allowed in the school without a physician’s note. For the well-being of the children and Precious Hands Academy staff please refrain from bringing your child to school if he or she has a fever of 100 degrees or higher, Vomiting, Contagious in any way, having more than two diarrhea per hour, has a suspicious rash.

We do understand that it is sometimes difficult to miss work but if your child is exhibiting any of the previous stated illnesses, please do not bring your child to daycare.

If your child becomes ill while at our center, parents will be contacted immediately and asked to remove the child from the center. The child will be isolated from the other children and made comfortable in a quiet place until they are picked up. Children need to be symptom free for 24 hours prior to returning.


Immunizations:

The state of Idaho requires that we keep current immunization records on file for all children attending our center. A copy of your child’s immunization record must be attached to this application or brought in to the office so a copy can be made. And must be kept up to date each year.


Field Trips:

Permission slips will be filled out for field trips and taken with the teacher on any trip outside the facility. They will include medical information and medical authorization, cost, mode of transportation, parent permission and contact information.

 

Field trips are an added bonus and are not required. If your child continually misbehaves and does not listen while we are on our field trips, we reserve the right for him to stay at the center and not allow him to participate in our outings.


Meetings:

Please schedule a time for a one on one with your teacher or Precious Hands Management to discuss and issues you may have. When you drop off and or pick up, there is normally other parents and children in attendance and this is not the right time to have a discussion. All discussions must remain professional and Parents are never to communicate with other children or their parents, it will be with our management and staff only.


   

Mandated Reporting:

All staff and volunteers are mandated by law to report any suspicion of child abuse or neglect. Abuse may be physical, emotional, or sexual. Neglect is the failure, refusal, or inability, for reasons other than poverty, to provide necessary care, food, clothing, shelter or medical care. Staff and volunteers who report in good faith are immune from civil or criminal liability. Staff or volunteers who intentionally fail to report suspicion are subject to fines or imprisonment under the law. This facility is committed to supporting families and helping to prevent child abuse and neglect. Some of the strategies we use to do this are as follows:

* Require a background check for all staff.

* Train staff to avoid one-staff-one-child situations if at all possible. If scheduling requires one adult be alone with one child, the parent is always informed at pick-up or drop off.

* Design our classrooms to avoid hidden and secluded areas.

* Make sure interactions between children and staff can be observed and interrupted.

* Use proper names for body parts.

* Never force children to give affection.

* Tell children that if they have questions about someone’s behavior, the best thing they can do

is ask about it.

* Explain that secrets can be harmful

* Develop positive, non-judgmental relationships with parents.

* Being alert to signs of stress in parents and struggles in the parent-child interaction.

* Communicate regularly with parents concerning a child’s progress.

* Provide opportunities for parents to become involved in their child’s care.

* Provide an atmosphere for parents to share their experiences and develop support systems.

  

A report of child abuse is not an accusation. It is a request for more information by a reporter who has reasonable suspicion that abuse or neglect may be occurring. A report does not mean that our employees must determine that abuse and/or neglect has occurred. In Idaho, Child Protective Services is responsible for that determination.

  

Discipline Policy:

At no time will a Precious Hands Academy’s team member ever use means of corporal punishment when disciplining a child. Our goal when disciplining children is to give them the tools and support that they will need to hopefully make more appropriate choices in the future. In the event that our behavior guidance methods are proving to be unsuccessful, a quiet or thinking period may be necessary to assist the child to get back on track. These periods will not be used on children younger than twenty four months in age and will not exceed any more than one minute per age (not to exceed four minutes). Furthermore, these periods will be supervised by a staff member and an appropriate alternative activity will be given.

Should our methods of discipline prove to be ineffective, a behavior plan may be requested. Behavior plans are designed individually based on the behaviors of the child at hand and must be approved by the parents and Precious Hands Academy’s management.

Thank you for taking the time to read our Parent Handbook.

If you have any additional questions, please feel free to ask our Management Team.